Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
An excellent board for getting started with RISC-V architecture. I plan to use it as a NAS and maybe as a VPN Wi-Fi router as well, I just need to test it under full load.
I'm already planning to buy a more serious board so I can start porting software myself.
try to boot via sd card, but it didn't display anything on the screen...
i pay in total 240€ for a broke motherboard...
You whan a sostituion?
You need to pay for the return and (maybe) the tax (a second time) whan thay send the now one...
Hi Edoardo,
I'am truly sorry to hear about the unpleasant experience with your Milk-V Jupiter motherboard (Order #ARA14145)—receiving a faulty unit and worrying about return costs is never what we want for our customers, and we take this issue seriously.
Right after seeing your review, I contacted you via private email to follow up: Our technical team will fully analyze the boot failure cause. If confirmed as a product defect from our end, we’ll cover all return shipping costs for the faulty motherboard, and you can choose either a free new replacement or a full refund—no extra burden will fall on you.
Regarding the tax concern you mentioned, I'v also shared guidance in the email.
To all valued customers: Quality control and after-sales support are our priorities. If any product issue occurs, we’ll always resolve it proactively—covering necessary costs, offering clear options, and communicating transparently. Feel free to reach out directly if you have questions, and thank you for your trust as we keep improving.
Excellent device for testing and toying, do not expect a powerful device out of the box, it is far less powerful than a normal PC and its not what most people are used to, specially when talking about software availability.
A great RISC-V starter motherboard for anyone new.
I uses this a NAS server with an PCIe SATA controller added. Currently running 6 disks and a NVMe drive providing 10 GB storage space in total (in various RAID configurations).
I use a passive heat sink on the CPU and memory (M1/16GB) and temperatures are absolutely fine.
Running Bianbu OS in the Desktop flavour. RDP is quite slow, but ssh and web access work fine. SMB speed can saturate the 1 GBit/s link.
So far this thing is quiet (only the SFX power supply noticable), cool, quick enough and makes backups of my PCs and phones pictures as well run PI-Hole.
It currently uses a bit over 1 GB memory, while 13 GB is used as OS cache, CPU load is at 1% and CPU temperature is at 31° C.
I might have gone with the 4 GB Version, but more memory might be more future proof. You never know what memory absorbing service you end up putting on such a device.
CPU power is fine for such IO intensive tasks I do, but a notch too slow to use this as a desktop replacement. But that holds true even for most ARM based SBCs.
As a first time experience with RISC-V based systems this works pretty damn well. You sometimes will end up haveing trouble finding precompiled packages for RISC-V or even will run into trouble compiling things that either was expecting to be compiled on x86 or ARM based environments. But most mainstream stuff should work fine.